Items ordered are shipped to the delivery address indicated during the ordering process. Products are shipped within 48 hours after validation of the payment of the order.
Our deliveries are insured to the following countries : France, Allemagne, Autriche, Belgique, Danemark, Espagne, Finlande, Grèce, Irlande, Islande, Italie, Luxembourg, Monaco, Norvège, Pays-Bas, Portugal, Royaume Uni, Suède, Suisse, Etas-Unis, Australie.
Delivery costs are calculated according to the rates in effect for ways to shipments Colissimo or Letter standard, depending on the country and the destination address you selected when ordering.
Upon receipt of the package, the customer must verify the state of the packaging and goods. In case of damage (smashed package, open, broken, streaming ...) the customer must see and refuse the carrier. A claim must be made to it in order to get a refund.
You can download by clicking on the following link the withdrawal form (Pdf).